I found Dr Dean on ZocDoc after an RN at a clinic did not find the solution to my ear infection. After two sessions, Dr Dean had found the rather odd fungal infection I had and cured it and had my hearing back to normal. I was very impressed with his matter-of-fact manner and tremendous office staff, especially Blanca, his office manager. When I first came in, I was a bit perturbed that they had still more paperwork after I had filled out everything on zocdoc. There were only a couple of papers still to fill in, and she told me she would talk to zocdoc and try to get all of them available for prefilling for future users. Her attitude and responsiveness to a minor and common issue with medical offices was refreshing. In my visits, they were always on time and pleasant even at 7:30 in the morning.